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How Your Personal Data Is Handled Here

This page lays out what mekar28 collects from you, why we collect it, and the limits around how far that goes. Everything we store is tied to running your account — deposits, withdrawals, verification — nothing more.

DANA deposit recordsOVO wallet verificationGoPay payment historyAccount login activitySupport chat logs

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HOW WE SECURE YOUR DETAILS

Safeguards Around Your Account

Your payment history with DANA, OVO and GoPay is protected by encrypted connections throughout, so your wallet details are not readable as they pass between your device and our servers. When you log in, your session is checked against the device you usually use; a login from a new phone triggers a verification step before anything opens. We keep transaction records for as long as needed to operate your account and settle any disputes you raise. After that, records are removed or anonymised so they can't be traced back to you. Cookies on the site remember your language and display preferences — they don't track you beyond our own lobby.

Encrypted Transfers

Wallet details like your DANA or GoPay ID travel over encrypted connections, so payment history stays private between you and us.

Session Checks

A login from an unfamiliar device triggers an extra verification step before the lobby opens, so a stolen password alone isn't enough.

Retention & Cleanup

Transaction records stay only as long as your account is active or a dispute is open, then they are removed or anonymised.

Cookie Scope

Cookies store session and preference data only. Clearing them from your browser does not lock you out of your account.

The Data We Hold, Explained

mekar28 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we store the basics: the name and email you register with, plus the wallet identifiers tied to your DANA, OVO or GoPay transactions. That's how we match a deposit to your balance and confirm a withdrawal is going to the right

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place. We also keep a record of your login times and the pages you open, so we can spot unusual activity and keep your account from being accessed by someone else. This data is only used for operating your account and for the security checks that
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protects it. We do not sell it, and we do not hand it to third parties for their own marketing. Where your local law requires it, you can ask us to show you the full picture of what we hold on you, and we will walk
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you through it. Because access to the platform depends on local law, the same applies to data recording. If you are in a region where the service is restricted, we simply will not hold data that is not tied to eligible use. You can contact us
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any time to see what is on file and to correct anything that looks wrong.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH THE TEAM DIRECTLY

Where to Ask About Your Data

Questions about this policy should go straight to our account-help channel, not the general lobby. Our support team answers in English and is on hand through evening hours, which suits players in Jakarta and beyond who log in after work. Send your request with your registered account email and a brief line on what you need, and we'll confirm receipt before we act.

Live Chat Open the chat bubble in the lobby and ask for the privacy desk. We pick it up during support hours and respond in English.

Account Email Write to us from the email address you registered with, and we'll verify your identity before sharing or changing anything.

In-Account Requests Use your account settings to request a copy of your data or ask for a correction. The request stays on record.

Privacy Policy: Your Questions Answered

Here are the questions our support team hears most often about data handling. If yours isn't listed, use the channels above — we'll give you a straight answer, not a form letter.

We keep the name and email you register with, your DANA, OVO or GoPay wallet identifiers, transaction records, and login activity. That is the whole scope — we don't collect more than we need to run your account.

Yes. Message us from your registered email and we'll verify it's you, then walk you through what's on file. Where local law applies, we'll provide the full picture of your stored records.

Your wallet identifiers travel over encrypted connections between your device and our servers. Those details are only used to match deposits and route withdrawals, never shared with outside parties.

Records stay as long as your account is active or a dispute is open. Once neither applies, we remove or anonymise the data so it can no longer be linked back to you.

Yes, from your account settings or by emailing from the address you registered with. We'll verify identity first, then update or remove the fields you want within our policy.

No. Cookies on the site store your language and display preferences plus session data. They work only within our own lobby and you can clear them without losing account access.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How Your Personal Data Is Handled Here

Safeguards Around Your Account

Encrypted Transfers

Session Checks

Retention & Cleanup

Cookie Scope

Where to Ask About Your Data

Privacy Policy: Your Questions Answered

01 What personal data does mekar28 actually store on me?

02 Can I see a copy of the data you hold on me?

03 How do my DANA, OVO or GoPay details get protected?

04 How long do you keep my transaction history?

05 Can I ask you to change or delete my account information?

06 Do your cookies track me across other websites?

Privacy Policy

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